We are committed to the continuous improvement of quality across all business activities and to implementing best practice initiatives within our business.
To implement this policy and to achieve our quality objectives we have developed quality procedures and processes. These procedures and processes are mandatory for all staff.
This will ensure that:
- we regularly review this policy to ensure that it drives continuous improvement.
- we not only follow industry / profession best practice initiatives but endeavour to exceed the quality requirements and expectations of our clients.
- we will regularly monitor and review our processes and procedures to benchmark their effectiveness
- our policy and procedures are communicated and embraced within the business as part of our underlying culture
- our policy and procedures are regularly reviewed for continuing suitability and effectiveness
This policy is effective from 01 April 2016