We are delighted to be able to record that since establishing Every Home Matters we have achieved 100% client satisfaction and here are just some of the things that our clients have said about us:
We had not moved house for 25 years, so the whole experience was new and scary. Our biggest asset, which we felt was such a beautiful home, suddenly felt like a liability when the first viewer did not put an offer on it. Luckily Cheryl was there to re-assure us and guide us through the roller coaster that was the sale of our home and purchase of a new property. Before showing viewers round Cheryl made sure she knew our home and its pros and cons and when she showed viewers round she was able to answer their queries efficiently and professionally. When an offer was made on our home Cheryl kept us informed by letter, phone and copied us in all email correspondence back and forth.
We found Cheryl was really professional, which gave us confidence in her, but she was also really approachable and friendly, and we thought she really cared about how we were feeling and what we needed from her during the process. Cheryl’s personal touch made all the difference to our moving experience and we are now really happy in our new home.
A gem. 100% Trustworthy. Efficiently and enthusiastically de-clutters your (or your relative’s) home in harmony with your/their wishes. Discretion assured.
Thank you for working so hard to get us our lovely, lovely house.
In 2014, I was obliged, by the unexpected claiming of a break clause, to make a hasty move from a comfortable flat in Montserrat Road, where I was happily settled, to an interim residence in Norroy Road. I was left with five months to find somewhere else to live.
I am aged 84, single, and without family nearby, so therefore needed help. I decided to contact Age UK, who referred me to Cheryl Carter, the founder and motivating force of Every Home Matters (UK) Limited. From thereon, Cheryl devoted her time and energy to my problem.
As I have been a self-employed writer, author and publisher all my working life and have myself employed a considerable number and variety of people it would be obvious that I should have some knowledge and judgement of human abilities and talents.
I can honestly say that in over fifty years I have not come upon anyone with Cheryl’s range of admirable qualities. As well as being incredibly energetic and extremely well-organised, she is quick witted, imaginative, cheerful, kind, honest, patient, and – most important – has a complete all round knowledge of the exacting and stressful ins-and-outs of moving house. Nothing seems too much trouble for her, and no problem seems to deter her.
I have been a hoarder for many years after several deeply sad & devastating losses. Recently in desperation & with the very real possibility of losing my home I contacted Every Home Matters. I spoke to a lady with a kind voice, called Cheryl, who immediately reassured me & put me at ease. She came to see me and without pressure or judgement helped me to declutter my home. Something I was unable to do by myself. I would highly recommend Every Home Matters. Take it from someone who was in a very dark & lonely place, it was one of the best decisions I have ever made & I will be forever grateful.
I would like to emphasise how important the work you did with [your client] was for her in allowing her to move on from the myriad memories of her parents, in particular her deceased father. I found your input to be invaluable and hope to work with you again.
Thank you for your kindness and support when things were tough, we really did appreciate it. It really did help and made a difference!
Cheryl is polite, punctual and a thoroughly nice person with whom it’s a pleasure to do business.
I took a gamble asking Every Home Matters to help me as I was not sure my wife would be co-operative, but I was suffocating in our cluttered house and it was imperative to get some de-cluttering help, fast. After my long illness, my exhausted wife and I had become overwhelmed with the management of our family home. With engaging and warm personalities, they sifted and sorted through a seemingly insurmountable collection of possessions with my dear wife and created living spaces that hadn’t existed for years. Their clever attention to health and safety issues allowed my wife to reconsider her living environment and everyone got busy to make our lives comfortable and bearable again. They even sorted out a great discounted rate for us at the self-storage depot. I can see my wife’s relief and I am so genuinely happy and thankful for the small miracle that occurred over three days. They could not have been more sensitive, strong, helpful or efficient.
Just a line to thank you for all your hard work at my sister’s former home (in Wimbledon). Also for your understanding, support and encouragement throughout and for invaluable assistance in raising money from furniture auctions etc. Thank you also for giving me a lift with the disorder in my flat; I can also see more clearly now the lightshades are clean!
Many thanks for all your help de-cluttering and clearing my house and preparing it for buyers. Your service has been professional and flexible throughout. I would recommend every home matters to friends.
Excellent Testimonial of Every Home Matters. Mrs Cheryl Carter is the Director of the Every Home Matters. Mrs Cheryl Carter has worked very hard for four days organising and cleaning my apartment to a high standard. Mrs Cheryl Carter is extremely caring Lady. She is honest, trustworthy and always punctual in her Service. Mrs Cheryl Carter has the highest experience and understanding and kind to the elderly people. I will remember her kindness towards me forever.
Thank you so much for the thoroughly sympathetic, professional and efficient way in which Every Home Matters arranged the clearance of my relative’s very cluttered [care home] room. You worked very well with him and helped him cope with the stress involved. You liaised closely with me at each stage and also with the management of his care home. We were happy that the property removed was sold, given to charity or recycled where possible and that you were able to arrange storage units and shelving for the things which were retained. What could have been a very difficult process for all concerned was made much easier due to your expertise. Thank you again!
Thank you for your marvellous attention. You are a very special woman. I am so grateful to have been introduced to you, your organisation and your amazing nature.