Our team

We operate a friendly and personal service with a hands-on, can-do approach and larger projects require bigger teams, so we also have a core team of talented support team members who work with us and who share the same values and determination upon which Every Home Matters was established.

All of our staff are trained in the delivery of the services that we offer to the same high standards across the whole team, including awareness training to inform them when working with individuals with serious illness, disability, mental health conditions and those dealing with bereavement or divorce. They are DBS (CRB) checked, Dementia Friends trained and are all fluent English speakers.

Cheryl CarterFounder
I’m Cheryl, the founder and owner of Every Home Matters. I was born and raised in Wimbledon and have now been settled, a stone’s throw away, in Surbiton, for more than twenty years, where my partner and I, have raised our two sons. I find it especially hard to contain my passion and enthusiasm for what we do, because I know what an amazing tailor-made service we provide for every single one of our clients. Since setting up Every Home Matters in 2013, I am proud to say that we have grown as a business delighting our clients in all aspects of our support services.

Having held senior management positions within the private sector during my prior career this has allowed me to hone excellent organisational skills. More than thirty years experience in the property profession in Surrey and South West London has afforded me a sound understanding, appreciation and knowledge of not just marketing and managing property and estate, but more importantly of people and the unique challenges that every individual property owner faces. I have witnessed and learnt from a full spectrum of economic impacts upon property and home owners, from the extremes of the 1980s boom years to the lows of two deep recessions.

Reorganising your living space, moving home or making home improvements, such as an extension, are stressful life events for anyone. Coupled with other more traumatic life events such as divorce, serious illness, later life, bereavement or family and financial pressures, this can be overwhelming. During my career I have seen that there is a great need to provide support for people in these situations. Sadly I have also had direct first-hand experience of caring for and supporting family members living with disability and mental health conditions, which has given me a strong understanding of just how overwhelming and challenging life can be for many people in these situations without support, let alone having to face the prospect of moving, or rethinking how they use their living space.

Many people have sought independent advice from me over the years and I felt that a solution to the problem was long overdue, so I am extremely proud that we are able to provide much needed support services. I am told that my clients always appreciate my empathy, compassion and confidential ear, especially those experiencing major upheaval or personal trauma in their lives, in addition to the stresses of moving home or rethinking their living accommodation. Treating everyone in the way that I would like to be treated and having an immovable belief in integrity and professionalism at all times has underpinned not only my work life but my personal life too.

I feel a strong sense of social responsibility and so I am regularly involved in supporting, raising and contributing funds for national and local charitable organisations and for local schools. I frequently take part in charity runs, walks and other events. I am a member of the Board of Trustees of Carers Support Merton a charitable organisation which provides outstanding support for carers within the community in the London Borough of Merton and which is part of the national organisation, Carers Support UK. I have been awarded the nationally recognised NVQ Diplomas in Child Care, which were put to good use as both a Special Needs TA and as a Pre-School TA during a break from full-time work whilst my sons were very young. I love to spend my spare time with family and friends and always find time for the gym and my other passion, running.

Julian Carter
Julian joined the team in 2014. His background is in construction project management and quantity surveying. With over thirty years experience in both major commercial construction, fitting out and refurbishment, and in residential building and development, he has had the opportunity to have successfully managed and been involved in a variety of projects across London and the UK, working with a diverse spectrum of clients including both large multi-national Blue Chip companies and private individuals. These projects have included not only the likes of high end Grade I & II listed building refurbishments in the Central London, such as The Royal Festival Hall, and the construction and fitting out of prestigious high-rise office buildings in both The City and East End, but also the design and construction of small and large scale residential housing and domestic extension projects in the leafy London suburbs and surrounding counties.

Along with a diverse experience in the building and construction industry, the overarching principles throughout his working life have been that, no matter how big or small his client or project is, everyone shall be treated with the same unquestionable degree of professionalism and integrity, with confidentiality guaranteed at all times. With this principle in mind, Julian joined the team at Every Home Matters, bringing with him not only his expertise in building and construction, but also strong interpersonal, organisational and management skills.

Julian was also born and raised in Wimbledon and is now a resident of Surbiton with Cheryl and their two sons. He is a keen golfer, when time permits and a fair-weather fisherman. He loves music and sport, in particular rugby and the beautiful game and for that reason he can be found every Saturday, with his father and sons, watching their local team, of whom they are all lifelong supporters and fans owned club shareholders. He is a strong supporter of a number of charitable causes for whom he frequently raises or contributes much needed funds.